eguide4DATA FAQ
Answers on Features, Integration, Security & Support
The eguide4DATA FAQ provides a comprehensive overview of all features, benefits, and technical capabilities of the platform.
When companies want to manage their automation data efficiently, securely, and in a fully auditable manner, eguide4DATA provides the ideal foundation – combining automated backups, clean versioning, meaningful analytics, and a modern, browser-based architecture.
These FAQs help clarify the most frequently asked questions while also providing a deep understanding of the software’s possible applications.
Overview & Benefits
Top 5 Reasons for eguide4DATA
- Automated Backups & Versioning: No risk from forgotten backups or incorrect versions.
- Disaster Recovery at the Push of a Button: Fast restoration in case of emergency.
- Compliance-ready: Audit-proof documentation and role-based permissions.
- Multi-site & Multi-tenancy: Centralized management for multiple locations.
- Future-proof: AI modules for predictive maintenance and anomaly detection.
What is eguide4DATA?
eguide4DATA is a central, browser-based platform for OT and IIoT applications.
It combines versioning, automated backups, monitoring, documentation, workflows, and preventive maintenance – multi-tenant, scalable, and deployable in flexible ways (on‑premises, cloud, hybrid).
For whom is eguide4DATA particularly suitable?
- Industrial companies with complex automation processes
- System integrators and service providers
- Machine and plant engineering companies
- Operators of heterogeneous OT environments (from mid-sized businesses to large enterprises)
What advantages does eguide4DATA offer compared to manual processes or Excel spreadsheets?
- Automated backups & fast recovery (disaster recovery)
- Audit-proof documentation & audit trails
- Centralized, clearly structured management instead of distributed data silos
Features & Use Cases
Which use cases does eguide4DATA cover?
- Automated backups of PLCs, robots & other components
- Disaster recovery (fast, documented restoration)
- Audit-safe versioning & change monitoring
- Centralized reporting & multi-site governance
- Typical industries: automotive, food & beverage, energy, water/wastewater, pharmaceuticals, mechanical engineering
How do backups & images work, and what advantages do I get from them?
- Cyclical, automated backups for all connected automation components
- Online/offline comparison as well as backup-to-backup comparison
- Event-based notifications in case of changes or issues
Your advantage: Less risk, more security, and instant recovery.
What does the repository/versioning module do?
- Central management of all digital objects
- Versioning and history of every change
- Approval workflows and backup scheduling
- Documents who changed what, when, where, and why (including check-in/out and comparison)
What is a backup agent and what is it used for?
- Transfers backup/image parameters to the respective editor
- Performs comparisons (e.g., target/actual, backup-to-backup)
- Monitors status and triggers alerts in case of offline states or errors
Which workflows can be mapped?
- Approval and notification workflows for versioning
- Automated backups and reports including deadlines
- Reminders and consolidated reports for responsible personnel
Which roles and permissions are available?
A fine‑grained authorization model across four levels:
- Server: Admin, monitoring, analytics, settings
- Module: Access to individual modules (e.g., backup, monitoring)
- Container: Actions such as copying, deleting, activating
- Component: Check‑in/out, backup, structural changes
Does eguide4DATA also support event‑ or rule‑based backups?
Yes, backups can be triggered based on time, intervals, or events, such as:
- Target/actual comparison
- Change events
- Production windows
Fast Recovery (Disaster Recovery)
With eguide4DATA, you can return to an approved state within minutes – simple, secure, and fully documented.
- Select backup/version
- Trigger restore
- Online/offline comparison
- Documentation & approval
- Start of production
Additional features: Automatic cycles and pattern‑based/event‑driven restores, complete traceability of all steps.
Security & Compliance
How does eguide4DATA support NIS2, IEC 62443 and industry-specific requirements?
- Automated backups and complete change tracking
- Fine‑grained role model and multi‑factor authentication (MFA)
- Audit logs and exportable, report‑ready trails
- Foundation for NIS2/IEC‑compliant processes in OT environments
Which security and compliance features are integrated?
- Multi-factor authentication (MFA)
- Role-based access control (RBAC)
- Encrypted data transmission
- Audit logs and tamper-proof documentation of all changes
- WORM/air‑gap options for enhanced data security
- GDPR- and NIS2‑compliant processes
Is there a logging and documentation function?
- Logging of all workflows, backups, actions, logins/failed login attempts
- Comprehensive search and filtering options
- Component log and backup history including comparison with previous backups or the live version
Is eguide4DATA audit‑ready?
- Instantly available audit trails
- Reasons for changes and comments are documented
- Consolidated reports and exports for audits
What happens to inactive objects?
- Inactive layers, components, backup jobs and users are moved to the recycle bin and can be restored
- Permanent deletion only after approval in the server settings (including bulk delete function)
Does eguide4DATA support AD integration and OAuth2?
- Yes, LDAP‑based Active Directory sync and OAuth2 integration
- Group import and Windows login flows are supported
Management & Future
Are there management dashboards and BI reports?
Yes, eguide4DATA provides clear dashboards with key KPIs such as:
- Backup success rates
- Recovery times
- Change velocity
All metrics can be visualized as dashboards and exported for tools like Power BI or Tableau.
How does eguide4DATA support predictive maintenance and AI analyses?
eguide4DATA is extendable with AI modules (anomaly detection, predictive maintenance).
Through open interfaces, data is provided for machine‑learning models and integrated into workflows.
Multi‑Site Management
How does eguide4DATA support multi‑site and multi‑tenant operation?
- One instance for multiple plants/tenants
- Clear data separation and individual role assignment
- Local autonomy for sites, central governance for the company
Integrations & Supported Devices/Editors
Which systems and manufacturers are supported?
- PLC/Controllers: Siemens (S7/TIA Portal), Beckhoff TwinCAT, Codesys, Rockwell
- Robots: KUKA, ABB, Yaskawa, FANUC
- HMI/SCADA: Various manufacturers
- Other systems: Frequency converters, many more
You can find a list at: supported devices
How does the integration into heterogeneous IT/OT environments work?
- Vendor‑independent support for a wide range of devices and editors
- Integration into classic and hybrid OT/IT networks
- Role‑based permission management across all levels
- Central, secure archiving of all data and backups
How does the integration into existing IT/OT landscapes work?
- Open interfaces: OPC UA, MQTT, REST API, Active Directory, SAP, Azure, AWS
- Flexible integration into classic (on‑premise) and hybrid (cloud/on‑prem) networks
- Compatible with a wide range of devices, systems, and editors
Migration & Introduction
How does the migration from Versiondog or AutoSave work?
- Structured migration of all structures, components, versions, metadata, and backup jobs
- Step‑by‑step support provided by experienced experts
How quickly can eguide4DATA be implemented?
Thanks to its intuitive, browser‑based interface and fast implementation, it is usually ready for use within just a few days.
How does a typical project workflow look?
- Initial consultation: Defining goals and planning together
- Trial phase: Non‑binding test phase in your environment
- Installation & configuration: Setup according to your requirements
- Training: Instruction for users and administrators
- Productive operation: Go‑live and ongoing support
Service, Support & Practice
Is there a live demo or trial version?
Yes – individual live demos and trial setups are available upon request.
How are updates, patches, and new features provided?
Centrally and automatically – you always benefit from the latest features and security standards without any additional IT effort.
Are there trainings or whitepapers?
Yes – online trainings and whitepapers on OT backup, versioning, and digitalization.
How are support and maintenance organized?
- Available on weekdays by phone and email
- For critical cases: fast escalation paths and dedicated contact persons
How do teams benefit in daily operations?
- Less stress: Automated backups and clear workflows
- More transparency: All versions, backups, and changes available centrally
- Fast assistance: Support is easily reachable and personal
Are there references or success stories?
Yes – numerous companies use eguide4DATA successfully.
Matching references are available upon request.
Kontakt & Demo
Contact & Book a Demo
Experience eguide4DATA live:
Schedule a personalized 30‑minute demo tailored to your OT requirements – practical, interactive, and aligned with your specific challenges.
Secure your appointment now – contact@plus4data.de +49 7272 / 9 33 77 00
Do you have further questions? Contact us – we are happy to advise you personally!